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The major assets of an organisation are its people - and really how effectively they collaborate with other employees and partners - to deliver products and services to the organisation's customers. In serving customers some of their work effort may be spent working around or making the best of technology solutions that have been provided to automate their work. Without a clear and common understanding between all participants - individuals, management, departments and partners - then both customer and organisation can lose out..

Without a clear understanding of the impact on people and the work that they perform the possibility of maximising the value from any business change - whether it be a merger, joint venture, outsourcing decision or implementing a new technology solution - is likely to be extremely low.

It is worth bearing in mind that over 70% of IT project fail to meet their business objectives.

Modelling for all

Our mission is to help organisations to improve the level of work collaboration - both within themselves and with their trading partners. We provide modelling tools that align all those that are involved - line of business, human resources, compliance, performance management and IT - in a common and shared understanding of collaborative work. Users in each domain can describe their aspect of work using concepts that they are familiar. The outcome being a digital and holistic work model, that can be taken forward and reused in many ways.

Making change easier

Organisational or business changes is never easy but your digital work model can help in a number of ways. It provides a clear insight into how work will be performed and the impact of the change. The work model defines the your requirements - together with SLs and management points - if you are planning outsource your business processing. Because it is a digital form your work model can be used to: configuring BPM engines, specifying requirements for a new IT system and even generated software systems. The value realise from your work model is totally up to you - whether to make a business change, manage business process outsourcing or reducing and risk of IT.

If you understand the real issues and are looking for an answer - then you can start immediately by downloading our RADModellerLite now. We have made it available free of change so that you can get started on making business change easier for your organisation.

Proven concepts

Incorporating Riva process architecture methodology , as published by Martyn Ould in his book "Business Process Management: A Rigorous Approach", our products support the meshing of organisational improvement programs with daily operations. Riva is based on the Role Activity Diagram (RAD) notation to describe the interactions between people and the activities they perform. RADs have been widely used by many types of users for over twenty years in both the private and public sectors.

RADs are at the heart of SPRINT, a UK public sector business process re-engineering methodology, that is being widely used to support the UK Transformational Government program.